Careers at Staffvetting

Interested in working with a great team and becoming part of the UK’s leading quality provider of staff vetting services?

We are growing fast and are currently looking for skilled and energetic individuals to join our team. You must have strong administration skills, excellent attention to detail and enjoy working with files and databases. Current vacancies are a Senior Operations Manager.

Senior Operations Manager (Full-time Contract)

Location:  Newcastle upon Tyne, Cobalt/Silverlink

Job Summary:

As a Senior Operations Manager we are looking for an individual who is highly motivated and passionate about delivering exceptional customer service and productivity in a high-quality related and fast paced environment.

Working in this exciting environment you will lead, inspire, support, develop and motivate your team to ensure the highest level of performance with the aim of continuous improvement, quality performance and efficiency with a focus on delivery quality processes, procedures and exceptional service delivery while maximising opportunities to increase income and efficiencies of operation.
You will be empowered to deliver world class experience and deliver great results, previous Operations Manager experience of managing similar environments together with being a strong communicator and leadership skills.
To help you succeed, previous experience of working in a fast paced environment is essential along with a proven track record of delivering results achieved through strong leadership and team management.

Screening Controller (Full-time)

Location:  Newcastle upon Tyne, Cobalt/Silverlink

Job Summary:

Interested in working with a great team and becoming part of the UK’s leading quality provider of staff vetting services?

We are looking for office administrators responsible for document management, data entry verification and other administration tasks to support the security screening team and managers, ensuring the highest standards of personnel security are maintained.

We are looking for someone with graduate level education or with at least four years previous office experience who also has extensive and varied administration experience gained within a professional environment. Good computer skills are necessary including Microsoft applications particularly Word, Excel and Outlook. We are also looking for excellent communication skills together with a good business acumen.

KEY SKILLS

You MUST have:

• Good computer literacy skills which includes MS Word, Excel, email, database experience, document management and internet experience;

• Good English skills with meticulous detail and accuracy;

• Ability to follow processes and proof-read.

You will need to be:

  • Self-motivated with plenty of drive and commitment;
  • An energetic individual 100% reliable;
  • Flexible to the needs of the business;
  • An experienced and confidential outlook with good judgement;
  • Strong inter-personal skills and the ability to communicate at all levels;
  • A strong initiative that demonstrates ability to plan, prioritise and produce results.

The final chosen candidates will be vetted and be the subject of security checks.

To apply please send your CV to careers@staffvetting.com

Main Duties

The successful candidate will be responsible driving their operation forward:
• Operational leadership of an operational team circa 20 FT/PTE including Team Managers in a fast paced customer focused environment
• Ensure effectiveness, robustness and transparency of the operational processes and drive continuous process improvements
• Managing and developing the leadership team,
• Increasing staff morale and ensuring individual staff development
• Create effective working relationships with all areas of the business
• Implement and control quality processes to drive standards
• Adherence to HR guidelines
• Using management information to help maximise on opportunities
• Implementing and growing a positive culture
• Support and inspire agents to ensure outstanding results
• Coaching, training of leaders
• On a daily basis outline priorities for the day ahead
• Quality control and call monitoring
• Deal with the performance management process
• Influencing peers and managing pro-active change initiatives
• Identify training needs
• Manage, report and update key departmental KPI`s etc.

To apply, send your CV and covering letter to careers@staffvetting.com.

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