The Disclosure & Barring Service always sends the paper certificate once the criminal record check is complete. They will post it to the applicant’s address listed in the application form, or to their employer (or potential employer). Where they send it depends on where the applicant indicated it should be sent in the application form. Staffvetting.com never send out the certificates. If an applicant has moved address during the course of the check, the DBS will still send it to the address listed in the original application form. Applicants should contact the DBS directly to let them know of any change in address.

The DBS always send Standard and Enhanced DBS certificates to the applicant’s address listed in the original application, never the employer or potential employer and never to Staffvetting.com. Employers must then request to see a copy of the certificate from the applicant.