Why can’t I upload my documents?
Our online application form will only accept certain filetypes.
If you’re having difficulty uploading an image or file, please convert it to a PDF and try again. 99% of failed document uploads are due to it being the wrong filetype or the document being password protected or encrypted.
Always take a very clear photo of the original document. If it’s not legible or only shows part of the detail, you’ll need to resubmit a clearer more complete document.